NG Academy Terms of service

These are the terms on which NG Academy provides its activities, registrations and pages on this website. They apply to anyone who registers, pays, attends or uses any part of what NG Academy offers.

NG Academy runs training, player development, matches, tournaments, camps and other football activities, and it aims to give every player a chance to play, learn and enjoy the game.

Taking part does not promise selection for any team, competition, representative program, academy or professional opportunity. Decisions about selection and development may take into account age, ability, attendance, behaviour, commitment, team balance, competition requirements and coaching judgement.

Where a particular program, event or competition publishes its own terms, those terms apply to that activity in addition to these. Where the two differ about the activity itself, the activity's own terms apply.

The version published on this page is the current one.

Information given while registering should be complete, current and accurate. NG Academy relies on it to place participants, to contact a family in an emergency and to meet its own obligations.

Submitting a registration does not by itself confirm a place. NG Academy may approve, decline or place on a waiting list a registration, and it may ask to see evidence of age, identity or eligibility where a competition, an insurer or a governing body reasonably requires it.

• •A parent or guardian registers a participant under 18 on that participant's behalf, and accepts these terms for them.
• •An account is for the person it was created for and should not be shared. Sign in details should be kept private.
• •A participant should be registered under their own legal name, so records and any insurance or competition entry match.
• •Tell NG Academy promptly if something you registered changes, including a change of contact details or a change in a participant's circumstances.

A person who registers a child confirms that they are the child's parent or legal guardian, or are otherwise authorised to make the registration and the decisions that go with it.

Where more than one parent or guardian shares responsibility for a child, the person registering is responsible for making sure they have any consent that is needed from the other.

NG Academy relies on the information given by the person who registered, unless it has been told of a legal restriction or another arrangement that changes things.

NG Academy does not take part in private parenting, custody or family disputes.

A fee for a program, session, event or product is shown when it is booked or ordered, and that is the amount owed.

A registration and a payment are separate things. A participant may be registered, awaiting approval, approved, waitlisted, withdrawn or declined, and a payment may be unpaid, processing, paid or adjusted, each independently of the other. Payment by itself does not confirm a place unless NG Academy has said in writing that it does.

Card payments are processed by NG Academy through its own payment provider. NG Academy does not receive or store card details, and how payment information is handled is described in the club's privacy policy.

• •NG Academy may change a fee for a future period, and does not change a fee already agreed and paid for a period that has already started.
• •A place may be released if a fee is not paid by the date NG Academy sets.
• •Ask NG Academy if you need an arrangement rather than letting a payment go unpaid, because a club would usually rather agree something than remove a participant.

Cancellations, withdrawals and refunds are covered by the club's refund policy, which forms part of these terms and is published alongside them on this website.

A tournament, a competition or a one off event publishes its own rules, and where those rules say what happens about a refund when a participant withdraws or decides not to play, those rules apply to that activity. So a place in a tournament that is given up is dealt with under the rules published for that tournament.

A place in a tournament or an event is usually held for a named participant, and NG Academy often pays an entry fee and books facilities on that basis before the event starts. How much of a fee can be returned therefore depends on how early NG Academy is told and on what has already been paid out and cannot be recovered.

Tell NG Academy as soon as you know a participant cannot take part, even when the event is still some way off. The earlier NG Academy knows, the more it can usually do about the place and the fee, and NG Academy would rather hear early than not at all.

Where NG Academy cancels an activity and does not reschedule it, the fee paid for that activity is refunded. A single session lost to weather or an unplayable ground is normally rescheduled or replaced rather than refunded, because the season is the thing that was paid for.

Training days, coaches, venues, teams, fixtures, tournament schedules and program structures may change, for reasons such as weather, venue availability, player numbers, competition requirements, safety, or something outside NG Academy's reasonable control.

NG Academy takes reasonable steps to tell affected families about a significant change.

NG Academy does not control decisions made by an independent tournament organiser, a league, a football association, a venue, a referee or a governing body. Where one of them changes or cancels an event, NG Academy deals with the affected registrations and payments reasonably, having regard to what can be recovered and to any right that cannot lawfully be excluded.

Players should arrive at the time advised and come prepared for the activity.

Parents and guardians remain responsible for arranging safe transport to and from NG Academy activities, unless NG Academy has agreed otherwise in writing, and for delivering and collecting a child in line with the instructions for that activity.

NG Academy does not supervise a participant outside the stated activity or supervision period, unless something else has been agreed.

Tell NG Academy if a different person will collect a child, where NG Academy reasonably needs to know that.

Football and physical training involve exertion and a risk of injury. Players and their parents should give NG Academy the information it needs about an injury, a medical condition, an allergy, medication, a disability or anything else that may reasonably affect safe participation or emergency treatment.

A participant should not take part when medically unfit to do so, and NG Academy may prevent or stop participation where a coach or another responsible person reasonably considers that continuing would create an unacceptable safety risk.

A NG Academy coach is not a substitute for a qualified medical practitioner. Where there is doubt about whether a player should train or play after an injury or an illness, NG Academy may ask for medical clearance.

Nothing in these terms removes any duty of care that cannot lawfully be excluded.

If a participant becomes injured or unwell and a parent or an emergency contact cannot reasonably be reached, the parent or guardian authorises NG Academy to take reasonable steps to obtain appropriate first aid or emergency medical assistance, which may include contacting the emergency services.

NG Academy takes reasonable steps to contact the nominated emergency contact as soon as it can.

The participant or their family remains responsible for medical, ambulance or other treatment costs, to the extent the law allows and subject to any insurance that applies.

Soccer is a physical sport and carries an inherent risk of injury. Those risks can include falls, collisions, contact with other players, balls or equipment, muscle and joint injuries, and the return of an earlier injury. NG Academy takes reasonable care in how it runs its activities, arranges coaching and manages its venues. A participant takes part knowing that a risk of injury exists in any contact sport.

Participants are expected to follow reasonable safety instructions and to use suitable footwear and equipment.

A participant or their parent or guardian should tell NG Academy about anything that affects how the participant takes part, including a medical condition, a recent injury, an allergy or medication that a coach may need to know about, so NG Academy can respond if something happens.

Where the law requires a particular notice about a recreational activity to be given separately before a participant takes part, NG Academy provides that notice separately and does not rely on these terms in its place.

This section does not reduce any duty of care NG Academy has, and does not take away any right that cannot lawfully be excluded.

Participants, families, coaches, volunteers, officials and spectators are expected to behave safely and considerately towards everyone at an activity.

NG Academy may set additional rules for a particular activity, venue or competition, and may pass on a requirement imposed by a league or a venue.

• •Abuse, threats, discrimination and physical aggression are not acceptable at any club activity, including from the sideline.
• •Instructions from a coach, an official or a venue about safety should be followed.
• •NG Academy may end a participation where behaviour is unsafe, threatening or repeatedly disruptive. Where it does, it will explain the reason in writing and tell the participant or their parent or guardian how to ask for a review.

NG Academy is committed to providing an environment in which children and young people are treated with respect and their safety is taken seriously.

Coaches, volunteers, parents and other adults involved in NG Academy activities are expected to follow the child safety requirements and codes of conduct that apply to the activity.

A concern about the safety or welfare of a child should be reported promptly to NG Academy and, where appropriate, to the relevant authority.

Nothing in these terms prevents a person from reporting a safety or child protection concern directly to an authority.

NG Academy does not promise a particular amount of playing time, a position, a starting role, or selection for a team or a tournament, unless a particular program says otherwise in writing.

Coaches make reasonable decisions based on a player's development, attendance, performance, conduct, fitness, tactics, competition rules and team needs, and development opportunities may differ between players.

Taking part in NG Academy activities does not promise progression to a representative team, a professional academy or any other outside opportunity.

Participants are responsible for bringing any equipment specified for an activity and for making sure their own equipment is suitable and safe.

Participants remain responsible for phones, clothing, football boots, bags and other personal possessions brought to an activity. NG Academy is not responsible for ordinary loss, theft or damage to personal property, except where the loss is one for which it is legally responsible.

Found property may be kept for a reasonable time and then given away or disposed of if it stays unclaimed.

NG Academy may take photographs or video at an activity, and may use them for club purposes such as a match report, a newsletter or a club page. Player development video may be used for coaching, performance review or internal development.

Where an image shows a participant in a way that identifies them, NG Academy asks before using it beyond the activity itself. A participant, or a parent or guardian of a participant under 18, can ask NG Academy to stop using an image at any time, and NG Academy will stop.

Tell NG Academy if you do not want a participant photographed or filmed at all, and NG Academy will record that and respect it.

NG Academy cannot control photographs or video taken independently by a spectator, an opposing team, a tournament organiser, the media or anyone NG Academy does not run.

No one may use NG Academy's name, branding or materials commercially without permission.

NG Academy contacts players and families about registrations, payments, training, fixtures, tournaments, emergencies, safety matters, program changes and other club administration.

A message needed to provide the registered service is sent because it is needed. A promotional message can be turned off by telling NG Academy you do not want to receive them, and stopping promotional messages does not stop the notices needed to run an activity.

Families are responsible for keeping their contact details current.

How personal information is collected, used, shared and protected is set out in the club's privacy policy, which forms part of these terms and is published alongside them on this website.

NG Academy may use other organisations in providing its activities, such as venues, tournament organisers, leagues, governing bodies, equipment suppliers, communication providers and the provider that takes its card payments.

Some of those organisations work under their own terms and their own privacy arrangements, and NG Academy does not control their independent decisions or systems.

NG Academy is responsible for its own acts and obligations, and nothing in this section removes a responsibility it has under the law that applies.

Depending on the activity, a participant may be covered by insurance arranged through a league, a governing body, a tournament organiser or another organisation.

Cover is not promised merely because a participant registers with NG Academy, and NG Academy does not promise that insurance will cover every injury, cost or circumstance.

Families should make their own enquiries about insurance where that matters to them.

Nothing in these terms excludes a right or a remedy that cannot lawfully be excluded, including a right that applies to a person dealing with a business as a consumer.

To the extent the law allows, NG Academy is not responsible for a loss that is indirect or consequential, such as a loss of opportunity arising from an activity that had to be cancelled. What is refunded when an activity is cancelled is set out in the club's refund policy.

The NG Academy name, branding, logos, training resources, written materials and original content remain the property of their owners.

Registering or taking part does not transfer ownership of any of it, and it may not be reproduced or used commercially without permission, except where the law allows.

If you have a concern about a registration, a payment, a coach, a program or a decision, tell NG Academy so it can be looked into, and NG Academy deals with complaints reasonably and in good faith.

Nothing in these terms prevents a person from exercising a legal right or raising a concern with a body or an authority that can help.

NG Academy may update these terms when its programs, services or obligations change. The version published on this page is the current one, and the date it was last changed is shown on this page.

A change applies to future registrations and activities after it is published. A change does not alter a fee already agreed and paid for a period that has already started, unless the person it affects agrees to the change.

If any part of these terms is found to be invalid or cannot be applied, that part is read down or set aside to the smallest extent needed, and the rest continues to apply.

If NG Academy does not act on a term straight away, that does not mean it has given the term up for good.

These terms are governed by the law that applies to the activities described in them.

Nothing in these terms removes a right a person has under the law that applies to them, including a right they have as a consumer.

Anything about these terms, a registration, a fee or a booking goes to NG Academy, using the contact details at the bottom of this page.

If you use the club's own website or email address for this, that is fine. It is the same club.